Augusto Nieto
IT professional with two years of hands-on experience in ServiceNow ITOM (Discovery), and over 16 years of experience in IT operations, ITSM tools, technical support, and infrastructure management. Proficient in ServiceNow ITOM Visibility (Discovery) and ITSM processes, with a strong background in managing IT infrastructure for optimal performance. Skilled in cloud computing, automation, infrastructure monitoring, and scripting in multiple languages (Python, JavaScript). Highly self-motivated, with excellent problem-solving abilities and collaboration skills.
From Caracas Venezuela, I studied Computer Scients in "Instituto Universitario Jesus Obrero".
4 years ago, I was relocated to the Netherlands and dedicated time to professional growth and adaptation. Completed courses such as Javascript Web Development, Python Language, and ServiceNow System Administrator. This web page was developed using technologies such as JS, Python, Django, HTML, and CCS.
At the beginning of 2021, I had a little collaboration in an excellent post "The future of Monitoring", created by VirtualMetrics B.V.